General Terms of Service
By accessing this website or purchasing from Thuy Tien Bird’s Nest, you confirm that you have read and accepted these terms.
1. Scope
These terms apply to browsing, ordering and using services on this website. We may update them to reflect business operations and applicable law.
2. Product information
We aim to present product images, descriptions, weights, prices and availability accurately. Actual colours may vary slightly by display. The price confirmed with the order is the applicable selling price.
3. Orders and confirmation
Customers must provide complete and accurate recipient information. An order is accepted after an on-screen confirmation or confirmation from our team. We may decline orders involving suspected fraud, inaccurate information or unavailable stock.
4. Customer responsibilities
Customers should review order details, protect their account and cooperate with delivery. The website must not be used unlawfully, to disrupt services or infringe third-party rights.
5. Returns and complaints
Support requests should include the order code and photos or video of the received item. Resolution depends on the actual condition, the agreement with the customer and applicable law.
6. Governing law and contact
These terms are governed by Vietnamese law. Please contact us through the phone number or email published on this website for assistance.
Last updated: October 20, 2026.